Development Partners And Management International Limited- management consultants - project management, research, online training
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Cancellation, Return and Refund Policy
(Effective December 10, 2006)

© DPM International. All Rights Reserved
Privacy Policy
Returns*:  Some DVDs, VHS, Books and other training materials may be
returned in original packaging and without damage not later than 14 days
after purchase. Returns will be subjected to a 20% restocking charge.
Customers are responsible for paying all shipping and handling charges
and all taxes associated with returning the merchandise.

*Returns are further subjected to the following:
  • All refunds will be paid in the method of original purchase.
  • Customised / tailor made products and services including training
    are non-refundable and non-returnable.

Refund for training courses are payable as follows:
  1. Should you drop a course within 10 days after the commencement
    date an administration charge will be applied equivalent to 95% of
    the course cost. There will be no refund for courses that are dropped
    10 days after the commencement date.
  2. Cancellations in writing, made less than 28 days before course
    commencement date or no shows will attract an administrative fee of
    90% of the total cost of the course.
  3. You will be refunded 50% if cancellation is requested in writing at
    least 28 days before the start date of the course.
  4. If you cancel in writing more than 60 days before course
    commencement, you will be refunded 90% of the course cost.
  5. 100% refund will be made for courses cancelled or postponed due to
    under-quota.

Advertisement - No refunds are possible on Ads that are already placed on
our website. DPM International will refund the full cost of Ads that have not
been placed due to technical difficulties experienced by DPM International.
DPM International reserves the right to refuse posting Ads from any person
or organisation.

DPM International is not responsible for any error in Ads submitted by
clients, including incorrect dates.

Ads to be posted on DPM website should meet the following criteria:
  • Promote a product or service that will contribute to development.
  • Does not discriminate or incite violence against any person or entity.