We are seeking a Programme Manager with the requisite skills, experience and competencies to market, manage and coordinate multiple courses and training projects both local and overseas. Candidates must also be excellent team players, results oriented, and self-driven. Minimum qualifications: Bachelors degree with experience in sales and programme co-ordination. Experience in project management will be a distinct advantage. Considering the diversity of functions of a Programme Manager the incumbent must have competencies such as problem solving and decision making abilities, integrity, assertiveness, flexibility, accuracy and the ability to cope with pressure.

Profile of Programme Manager, Training 

• Completes activities in a timely manner
• Pays attention to details
• Results-oriented and pro-active
• Contributes to the successful completion of initiatives
• Ability to plan and coordinate events and meetings
• Able to effectively coordinate a number of tasks simultaneously
• Ability to manage a varied workload with minimal supervision
• Demonstrated ability to work well under pressure
• Demonstrates effective written and oral communication skills
• Able to work effectively within a team environment and on own initiative
• Able to work with all levels of organisations and professional status
• Demonstrates initiative and problem-solving skills
• Values and takes seriously customer satisfaction
• Knowledge of Microsoft Projects, MS Excel, Word and other computer applications
• Dynamic personality
• Seeks to continuously learn and advance oneself
• At least 3 years experience in a similar position.
• Knowledge and experience in using Quick books
• Experience in training administration, project coordination and event planning management
• At least a Bachelors degree (other combination of qualifications & experiences may be considered)
• Ability to promote and exhibit the DPM values, i.e. an Entrepreneurial Spirit; Loyalty; Innovation; Trustworthy; Learning; Compassion; and Sense of Humor

80% of Staff Time: Management of Training Programmes : DPM International operates in a project management environment and as such the incumbent is expected to initiate (where required), plan, execute, monitor and close all programmes efficiently with the use of established project management standards utilizing templates and checklists as appropriate. These include documenting and utilizing lessons learnt. In managing DPM International’s training programmes, the incumbent will:

• Adhere to planning and implementation timelines and procedures outlined in the Company’s Standard Operating Procedures (SOPs).
• Receive student registration forms for selected courses and ensure payments are made according to the Company policy.
• Undertake all training administrative duties, such as:
  • preparation of course venue and course materials
  • contracting trainers
  • compiling documents and grades for filing and submission to overseas partner.
  • distribute invoices and quotes
  • collect receivables for training as per company policy

• Book venues and refreshment in accordance with budgetary requirements.
• Summarise/analyse evaluations of courses and support the monitoring and evaluation of course quality.
• Organise international and local travel and accommodation for trainers.
• Ensure effective logistics for trainers before and during courses.
• Update training material and calendar as required.
• Draft and distribute training proposals
• Manage customer accounts and improve client base

20% of Staff Time: Financial Management and Client Care: DPM International values client retention and referrals and believes efficient high-impact customer service and accurate financial management are critical success factors to achieving our values. The incumbent will do the following:

• Ensure high quality service delivery whilst responding to client needs.
• Ensure all service contracts are forwarded for payment.
• Ensure all clients are invoiced as per the Company policy
• Accept invoices from service suppliers; and submit to manager for verification.
• Receive and enter payments into The Company’s records
• Follow-up and collect outstanding payments from students
• Conduct the necessary follow – ups to ensure that suppliers are paid in a timely manner according to the Company policy.                                                                        

Other Activities: Any other duties assigned to the Programme Coordinator for successful administration of training programmes    

We thank everyone for applying. However due to the anticipated large volume of applications, only shortlisted candidates will be contacted. No phone calls please